For big and small companies

LiveChat
Small office / Home office
  • Unlimited agent accounts
  • 60-day chat history
  • Basic chat customization
  • Ticketing system
  • Data security
Full-time support team
  • Unlimited agent accounts
  • 60-day chat history
  • Basic chat customization
  • Ticketing system
  • Data security
  • Basic reporting
  • Agent groups
  • Multiple brandings
ENTERPRISE
Fortune 500 companies
  • Unlimited agent accounts
  • 60-day chat history
  • Basic chat customization
  • Ticketing system
  • Data security
  • Basic reporting
  • Agent groups
  • Multiple brandings
  • Staffing prediction
  • Work scheduler
  • Dedicated acc. manager
  • Product training
  • Software engineer support​
  • Security assistance
  • Single Sign-On (SSO)

Try before you buy

Try LiveChat free for 30 days, no credit card required
Start your free trial

Compare LiveChat plans

Discover the differences of each individual plan and learn more about our product.
STARTER TEAM BUSINESS ENTERPRISE
pricing
Price / month (billed annually) $16 per seat $33 per seat $50 per seat $149 per seat
Price / month (billed monthly) $19 per seat $39 per seat $59 per seat -
chat and monitoring
Applications
Canned responses
Pre-chat & post-chat surveys default only
Ticket form default only
Agent rating
Visitor details
Multiple website support
Visitors tracking up to 400 up to 400 up to 1000 up to 1000
Transfers
Chat tagging
File sharing
Smart chat routing
Manual chat routing
Work scheduler
ticketing system
Ticket management
Tickets from chat
Tickets from email
After-hours ticket form
Ticket tagging
Automated follow-ups
stats and reports
Daily Summary
LiveChat Dashboard
Accessing reports via API
Basic chat statistics
Ticket statistics
Tag-based reports
Interactive reports
Group statistics
Staffing prediction
Agent activity
On-demand reporting
First response time
Average response time
ecommerce
Goals
Sales tracker
engagement
Automated greetings 1 greeting
Proactive chats
Mobile chat window
Eye-catcher default only
Efficiency data
security
256-bit SSL secure connection
Trusted domains
Banned visitors list
Credit card masking
Log in with Google
2-step verification
Access restriction
Audit log
Security assistance
Single Sign-On (SSO) ready​
customization
Chat window translations default translations only
Language selection
Right-to-left support
Pop-up or embedded chat window embedded chat only
Themes
Chat window CSS customization
Custom logo in chat window
Chat buttons
White label
Multi-brand customization
management
Supervision
Agent roles
Group organization
Inactivity timeout configuration
integrations
Addons
Social media
API
Notifications
product support
Knowledge base
24/7/365 Chat support
24/7/365 Email support
24/7/365 Phone support
Product training
Software engineer support​
Legal assistance
Yearly PO & invoicing
Key Account Manager
archives
Chat history 60-day
Email transcripts
Do I have to pay for each agent account?

No, you can create additional accounts free of charge. You only pay for additional agent seats.

Are there any additional costs?

No, there are no additional costs and you won’t be charged anything extra.

What is a seat?

The number of seats determines the number of agents that can log in to your LiveChat at the same time. The more seats you get, the more agents can log in.

Do you provide customer service agents?

No, we provide the tools for your agents. See our Experts page if you need help with staffing your live chat.

How can I pay?

We accept all major credit cards. The subscriptions renew automatically at the end of each billing cycle.

What is your refund policy?

We aim to provide the same kind of fair service to all our customers. See what situations warrant a refund.

Are there any discounts available?

Yes, you can get a 15% discount for subscribing for 12 months.

Can I use LiveChat on several websites?

Sure! Feel free to use your live chat on as many websites as you wish.

Start free LiveChat trial!

5-minute setup, test out the Team plan features for 30 days, no credit card required.